What should you expect from a counselling session?
Counselling sessions are generally one hour in duration and primarily focus on:
- Gaining an understanding of the difficulties you may be facing in your life
- Supporting you in making the changes needed to improve your personal or relationship challenges
- Helping you in working towards better psychological wellbeing, relationships and family life.
Counselling can assist you to gain a clearer understanding of whatever problem you have, and identify appropriate strategies or options for you to consider. Counsellors do not give advice, but help you to explore alternatives so that you can make the best possible decisions for yourself. They aim to be independent, good listeners, and do not blame or pass judgement.
When you attend counselling, you can expect a professional, responsive and respectful service.
David Nugent is qualified and an experienced psychotherapist with extensive knowledge and understanding of the personal, family and relationship problems for men, women and teenagers.
He is available to see you Monday afternoons at Cranbourne or Tuesday to Friday afternoons at Narre Warren. If you live to far away you can book a telephone session with him.
Councelling via Skype
Due to the enormous amount of requests from both men and women living far away and unable to see David Nugent in Melbourne, Australia for face-to-face counselling, David is available for Skype counselling sessions by appointment by arrangement.
How Does Skype Work?
A step by step guide for clients accessing the service follows.
To access David Nugent the client must first register via the Heavy M.E.T.A.L Group web site by email.
At the time of registration, clients need to inform the service of their prefer choices for session times; postal and email addresses so that the administration officer can forward a payment receipt and alert the client if there are any changes to the booking details.
On receipt of the completed registration, Administration will contact the client of confirmation of their booking an organise payment (either by EFT, credit card or PayPal).
On the day and allocated time of the counselling appointment it will be up to the client to call on the given Shype address (which David will be available) to proceed with their session.
Each session will last for the allocated fifty-five minute period. When the client requires a new session, the process is the same as per the first session. As administration does not keep or store credit card details.
How Much Does Skype Counselling Cost?
Skype Counselling Services cost $159.50 AU including GST per fifty-five minute session.
What Is A Session?
A session refers to client contact with David Nugent clinical member of the Australian Counselling Association.
Please read our Terms and Conditions below.
Please note, Integrity Guaranteed! Once payment is received with booking details, our administration will confirm counselling session time and the telephone number David Nugent will be available for you on. Payments received are non refundable, unless the client wishes to cancel the appointment and 48 hours notice has been given for cancellation.
How To Start
If you have read and agree with our terms & conditions and would like to begin a Skype counselling session with David, please click here to download our booking form and return to us as soon as possible by email.
Terms & Conditions
The person registering for the service acknowledges that he/she is willing and able to commence telephone counselling. What this means is the person can:
Use a telephone system sufficiently well enough to be able to communicate with a counsellor, and
- Can speak and understand English concepts well, and
- Is aged eighteen (18) years or over
The person seeking help agrees that if he/she is in a crises situation and requires emergency assistance that they will NOT rely solely on the telephone counselling service and will seek appropriate assistance. For example, by ringing:
- Lifeline 24 hour crisis counselling line on 13 11 14
- Local Doctor/Hospital
The administration of the telephone counselling service ensures that all hardcopy material relating to the person seeking help is stored in a secure place.
The person seeking help understands that the telephone service is not responsible for fraudulent interception of telephone communications, and that email communication may be subject to access by others online because the telephone counselling email system is not encrypted.
The person seeking help understands and accepts that the booking officer will respond to a registration within 24 hours if the booking is requested by either email or fax.
The person seeking help may terminate telephone counselling at any time by informing the counsellor of their wishes. The person seeking help understands and accepts that the counsellor, David Nugent, may also withdraw services at any time and that if this should occur a reason(s) will be provided.
The person seeking help understands and accepts that telephone-counselling fees are to be paid by credit card prior to the commencement of telephone counselling and fees are not generally refunded.
The person seeking help agrees to pay the amount stipulated at the time of registration for each session and to provide credit card details on each occasion.
The administration of the telephone counselling service acknowledges that credit card details are not stored and that information relating to credit cards will not be divulged to anyone.
The person seeking help acknowledges that all information provided to the booking officer is true and correct.
The person seeking help understands that the staff of the telephone counselling service will protect private and confidential information, and only in the case of possible harm to you and /or to others, would any information be reported to appropriate authorities.
The person seeking help understands that David Nugent as a counsellor undertakes confidential, professional clinical supervision (in accordance with “best practice” in counselling) and that within the supervision the case may be discussed without divulging identifying details.
Disclaimer: David Nugent as a counsellor is not able to provide any warranty or guarantee of resolution of problems (either expressed or implied). In no event shall he be liable to any person(s) for any loss or damage of any kind that may occur because of his service(s). Any information, strategies, skills and interventions referred to through the counselling process are to be used at your own discretion.
The Heavy M.E.T.A.L Group services willingly adhere to the Privacy Act and The Privacy Amendment Act (2001) and will protect the hard copy of your details - private and confidential.
How To Start
If you agree with the above terms & conditions and would like to begin telephone counselling with David, please click here to download our booking form and return to us as soon as possible by email.